Returns Policy

We are happy to offer a refund/exchange for an unwanted item returned within 30 days of receipt. Please be aware that we must receive returns within 30 days of delivery – this is irrespective of your chosen payment method.

Please note that all items must be returned in a saleable condition:

Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-saleable.

If your order qualified for a free gift, it must also be returned before your refund or replacement can be processed.

If you are returning from outside of the UK, you will need to cover the cost of return shipping.


To return an item please send to Hutch logistics , 1 ATHOLL Road, chelmsford CM2 6TB please ensure order number is clearly written on box please email with tracking number details once received your refund will be processed within 5 - 10 working days.